Bounce Rentals FAQ

Can we cancel if it looks like it is going to rain the day of our event?

If there is a 50% or greater chance for rain and you decide to cancel, you will get a full refund. Be careful to read the entire forecast. Most radio personal do not say what time of day the rain will come or for how long. Most of the time it will not rain during the hours of your party. Call the day before and let us know that you are considering canceling your rental. If the forecast is for scattered showers, we recommend you still take the moon bounce and let the party go on. If the forecast is for rain all day, we will encourage you to cancel your rental.

What do we do if it rains while the Moon Bounce is up?

If it rains and winds are less than 15mph, leave the jump up. Once the rain slows down or stops, wipe down the inside of the Moon Bounce and let the kids back in. The kids do not care if it has rained – they just want to jump. Note: The vinyl gets very slippery when wet, so make sure it is dry. If winds are more than 15mph the jump must be deflated and covered with the tarp behind the jump.

What is important to ask for when renting a moon bounce?
  1. Does the moon bounce have a safety ramp? – If not, do not rent it! If they refused to pay the additional $200 for the safety ramp to ensure the safety of the participants, do not rent from them.
  2. What size is the moon bounce? – Get the largest size that fits in your yard. The more room the kids have to bounce, the safer everyone is. A 15×15 moon bounce is recommended whenever possible.
  3. How old is the moon bounce? – The newer units have better safety features, fire retardant vinyl, and re-enforced stitching. (If you rent a cheap moon bounce and it falls apart during your rental, you may be responsible for the expensive repairs.)
  4. What type of solution is used to clean the moon bounce? – What you want to hear is that they use a antibacterial disinfectant. If they do not know, they are not using one.
What if it gets really windy outside?

The moon bounces must be shut off if winds exceed 15 mph. No exceptions.

Is it alright to tip the delivery person?

Absolutely! These guys work hard spending their weekends setting up and taking down the equipment. If the delivery person does a good job, let him know. Tips range from $10-$50 depending on equipment and difficulty of setup.

What size Moon Bounce should I get?

Moon bounces typically come in 3 sizes for backyards – 11×11, 13×13, and 15×15. Get the largest size that fits in your yard. The more room the kids have to bounce, the less likely they are to bump or fall on each other. When renting a jump, make sure you know the size you are getting and make sure you do not pay the price of a 15×15 jump when you are ordering a less expensive 11×11 or 13×13 jump.

How much should I pay for a Moon Bounce?

It depends. You get what you pay for – Cheap moon bounces cost less and therefore are rented for less. The higher quality jumps with the latest safety features and better bounce cost more and therefore cost more to rent. If you want the convenience of having someone deliver, setup, give instruction, and remove the moon bounce, you will pay more. If you don’t mind giving up your time, there are rental agencies where you can pick up a moon bounce in your vehicle, set it up, take it down, fold it up, and drive it back – you will save around $20.

Why do I have to rent for the day rather than the 3-4 hours I think I will need it for?

We used to do hourly rentals and found that almost all customers needed it longer. The party started later or guest showed up late and/or they did not get to use the jump as much as they would have liked. It is very rare that we come to pick up a jump after an 8 hour rental and it is not being used to the last minute. Renting a moon bounce should be the least of your worries during the day of your event. Having it show up late or setup or taken down while your guests are there can be stressful and inconvenient.

Do I need an attendant?

There must ALWAYS be someone supervising the moon bounce. The most important duties of an attendant are limiting the number of kids in the moon bounce at one time and making sure that the kids are all of similar size.

What are the rules when using a Moon Bounce?

No food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, no Silly String or Sand.

Can you set the Moon Bounce up on cement?

Yes, the Moon Bounce will be secured with sand bags rather than stakes. However, it is HIGHLY recommended that the Moon Bounce be set up on grass whenever possible. It is possible that someone could slip getting into or out of the moon bounce and hit the ground. The cement is unforgiving when this happens. There is an additional fee for hard surface setups.

Can you set the Moon Bounce up anywhere in my yard?

The Moon Bounce needs to be within 75 feet of an outlet. Longer cords can be used, but the blower will lose power, as the extension cord gets longer. The ground should be as level as possible. Nothing more than an 8-inch difference in height from one end to the other. If there is more than that, the kids will end up bouncing down hill and bump into each other.

Why should I choose The Fun Ones Party Rentals for my moonwalk rental needs?

We provide excellent customer service, a variety of products, and are very affordable. We are members of the Better Business Bureau, American Rental Association, and Association of Inflatable Rental Companies. Furthermore, we have been awarded the Illinois Party Rental Vendor of the year and nominated for the Midwest Party Rental Vendor of the year for the past three years. This says something about the satisfaction that we bring to our customers.

Cotten Candy Machines FAQ

Can we pick up the Cotton Candy machine?

Yes. The Cotton Candy machine can be placed into just about any vehicle. The easiest way to transport it is in the back or an SUV or Minivan. However, in can also be transported in a large car seat with the seat belt holding it in place. WARNING: Machine is made of metal and has many corners on it. You will want to bring protection for your car seats to prevent any damage to your seats.

How much electricity is required?

An electrical outlet with 10.5 amps (1250 watts) is required to run the Cotton Candy machine. All concession machines come with a 3 foot cord. If you can not place the machine close to an outlet, a 12 gauge extension cord is required. If you do not own a 12 gauge extension cord, we can rent one to you to prevent any electrical problems.

Where can I place the Cotton Candy machine?

Cotton Candy machines weigh around 30 pounds. Therefore, they must be placed on a sturdy table. A folding card table will NOT be sufficient. The best place to put a Cotton Candy machine is on a Cotton Candy cart that is specifically made for the machine. However, a counter top or commercial banquet table is also recommended.

Can anyone run the Cotton Candy machine?

No. The operator must be a minimum age of 18 years old. The Cotton Candy floss head gets extremely hot and can burn someone’s hand if they are not careful and it spins extremely fast.

How do we clean the Cotton Candy machine?

Another great reason to rent from The Fun Ones is that you do not need to clean the machine. We will clean the machine.

Can we use our own Cotton Candy supplies in the machine?

Yes. However, we can not guarantee the performance of the machine since we have only tested it with our supplies.

Frozen Recipes

Traditional Margarita
  • 1 oz. Tequila
  • 1/2 oz. Hiram Walker Triple Sec
  • 4 oz. Margarita Frozen Drink Mix
  • For a “Golden Margarita”, replace the Triple Sec with Grand Marnier
  • 7 oz of ice
Strawberry Margarita
  • 1 oz Tequila
  • 1/2 oz Hiram Walker Triple Sec
  • 2 oz Margarita Frozen Drink Mix
  • 2 oz Strawberry Frozen Drink Mix
  • 7 oz of ice
Pina Colada 1

4 oz IO Pina Colada Frozen Drink Mix
1 1/4 oz Bacardi Silver Rum
7 oz of ice

Pina Colada 2
  • 2 oz IO Pina Colada Frozen Drink Mix
  • 3 oz IO Flavor of Choice Frozen Drink Mix
  • 1 1/4 oz Bacardi Silver Rum
  • 7 oz of ice
  • Strawberry, Mango, Raspberry, Peach, Banana, Guava or Passion.
Virgin Daiquiri Smoothie
  • 2 oz IO Margarita Frozen Drink Mix
  • 3 oz IO Flavor of Choice Mix
  • 7 oz of ice
  • Strawberry, Mango, Raspberry, Peach, Banana, Guava or Passion.
Strawberry Daiquiri
  • 1 Bacardi Silver Rum
  • 1/2 oz Hiram Walker Strawberry Liqueur
  • 4 oz Strawberry Frozen Drink Mix
  • 7 oz of ice
Traditional Lime Daiquiri
  • 1 1/14 Bacardi Silver Rum
  • 4 oz Margarita Frozen Drink Mix
  • 7 oz of ice

Fundraising FAQ

We are just a small organization. Can we still do a fundraiser?

Absolutely! You can be one person trying to raise money or a group of 10 thousand. We have no minimum size restrictions.

Are there any hidden costs to get started?

No. There is no money needed upfront for this fundraiser. We provide free color brochures and order forms. You pay us after you sell the Cookie Dough and collect the money. You pay for your order with the money you collected.

Helium FAQ

How long will the balloons float?

Although extensive research over long periods of time has shown us that average float time of the balloons from local party stores if filled with 99% pure helium is 12.2 hours, we conservatively plan on up to 8 – 10 hours. Float time can vary significantly based on the level of inflation (under inflation, regular inflation or over inflation), size of balloon (9″, 11″ 18″) and external factors such as temperature and humidity. (Balloons float longer in colder temperatures and in higher humidity.) The Fun Ones recommends inflating balloons 1-2 hours prior to the event for the best results.

Margarita Machines FAQ

What comes with the rental price?
  • Margarita Machine
  • Operating instructions.
  • Rolling Cart
  • Mixing Jugs
Do I need any ice when using the Crathco Frozen Margarita Drink Machine to make these awesome drinks?

NO. All you do is add the mix, water, and alcohol of choice…our machine makes the magic happen!

What do I need to supply?

When we show up you will need to have these items ready:

  • A smile on your face because this is going to be the best darn party you have EVER had.
  • Electricity — DEDICATED standard 110 circuit with 15 amps.
  • (This means NOTHING else should be on this circuit or else the margarita machine WILL NOT WORK. Pick a place that is within 6 feet of an electrical outlet. )
  • NO EXTENSION CORDS!!! If you use an extension cord, it must be 10- 12 gauge and no more than 25 feet long! Any other cord WILL NOT WORK.
  • Water (do not mix with the above item…NOT a good way to party!).
  • Alcohol if you are having it in your drinks
Through our experience we have learned a few secrets about getting the best performance out of your Granita Frozen Margarita Drink Machine. If you follow these very simple tips, you will have an awesome experience.
  1. Before we arrive, go to your local grocery store and purchase 3.5 gallons of water (or put water in jugs at home).
  2. Put the water in the fridge…make sure it is ICE COLD when we get there.
  3. Also put your alcohol in the FREEZER if you have room (or else in the fridge will be just fine).
  4. The reason you will like having gone thru all of this trouble is that your drinks will be ready in a flash since all of your ingredients are already at about 35 degrees.
  5. If you leave everything out on the counter (tequila and triple sec) and then get the water directly from your tap, you will be starting with ingredients that are about 80 degrees.
  6. In case you are not following along…32 degrees is MUCH closer to 35 degrees than to 80 degrees….and 32 degrees is where things freeze and the party starts!
  7. When we leave, fill the water jugs back up and put them back in the fridge so you will be ready for round two!
How many machines and mixes will I need for my party?

             The following chart shows how many machines and how much drink mix you will need for your event.  Our assumptions are the party will last 3 – 4 hours, guest count is people over 18, and drinks are served in 9oz cups.  History has shown that 70% – 80% of your guest will have a frozen drink if offered a choice.  The other factor that comes into consideration is that when the party starts, that is when the highest demand is put on the machines.  You will need machines that can keep up with the demand in the first 30 – 45 minutes of the party.

Number of Guest Machine Rentals Cases of Drink Mix
Up to 50 1 machine 1
50 – 100 1 -2 machines 1
100 – 150 2 machines 2
150 – 200 2 -3 machines 2

Popcorn Machines FAQ

Can we pick up the popcorn machine?

Yes. The popcorn machine can be placed into just about any vehicle. The easiest way to transport it is in the back or an SUV or Minivan. However, in can also be transported in a large car seat with the seat belt holding it in place. WARNING: Machine is made of metal and has many corners on it. You will want to bring protection for your car seats to prevent any damage to your seats.

How much electricity is required?

An electrical outlet with 10.5 amps (1250 watts) is required to run the popcorn machine. All concession machines come with a 3 foot cord. If you can not place the machine close to an outlet, a 12 gauge extension cord is required. If you do not own a 12 gauge extension cord, we can rent one to you to prevent any electrical problems.

Where can I place the popcorn machine?

Popcorn machines weigh around 70 pounds. Therefore, they must be placed on a sturdy table A folding card table will NOT be sufficient. The best place to put a popcorn machine is on a popcorn cart that is specifically made for the machine. However, a counter top or commercial banquet table is also recommended.

Can anyone run the popcorn machine?

No. The operator must be a minimum age of 18 years old. The popcorn kettle gets extremely hot and can burn someone’s hand if they are not careful.

How do we clean the popcorn machine?

Another great reason to rent from The Fun Ones is that you do not need to clean the machine. We will clean the machine. The only thing that we ask is that you wipe out the bottom of the machine and dump the kernel tray so that popcorn is not spilled during transportation.

Can we use our own popcorn supplies in the machine?

Yes. However, we can not guarantee the performance of the machine since we have only tested it with our pre-measured kits.

Tent Rental FAQ

How do I know what type of tent to get?

There are 3 types of tents to choose from Canopy, Frame, and Pole.

  • Canopy Tents are lightweight and are designed to provide shade or protection from light rains. Perimeter staking is required and center poles every 10 feet are required. Our canopy tents allow solid and windowed side walls which is an important factor when choosing a company in Chicago to rent from. Most rental company tents are of lower quality and can not support side walls. If there is a chance for rain, having the option to install sidewalls is invaluable. Ideal use for canopy tents are backyard parties and forest preserves when there is less than 100 people. Canopy tents are for grass setups only.
  • Frame Tents are made of a reinforced vinyl or vinyl coated canvas stretched over an aluminum frame. Since they have no center poles, the inside area is unobstructed. Minimal staking or weighting (if any) is required and they are perfect for installation in areas where staking is not practical, i.e. parking lots, patios, decks, driveways, etc. Ideal use for frame tents are Information booths, Vendor booths, Walkways, Presentations Seating.
  • Pole Tents is supported by perimeter poles and center support poles. Pole tents require staking around the perimeter of the tent. Center support poles every 15 feet. (Be sure you have an additional 8′ to 10′ of space in addition to the tent size for staking.) Pole tents can be setup on grass or asphalt. For large events around Chicago, pole tents are usually the tent of choice.
Where should the tent be setup?

Select a level area and make sure that you are not placing it in a low area where water will flow or accumulate if it should rain. If staking is required, be careful of the unseen underground factors that may affect the tent placement, i.e. sprinkler systems (checking the sprinkler timers is not a bad idea either), gas and water lines, and telephone and electrical conduit or wires. In most municipalities the local utility companies will be happy to visit the site and mark the locations of their pipes, wires, etc. If electrical service is required to the tent for lighting, etc. try to locate the tent in an area where power can be easily accessed and run to the tent. Electrical generators are also available for areas where electrical power is not readily available.

What accessories are available?
  • Sidewalls – Solid and windowed sidewalls are available on all of our tents. Windowed sidewalls offer an upscale appearance and will not require additional lighting during the day.
  • Fans/Air Movers/Heaters/Air Conditioners – Depending upon the expected ambient temperature, these options can greatly increase the level of comfort. (Tent sidewalls are needed when either of these options are used.)
  • Lighting – Lighting can be used for practical application (like to see what you are eating) or to create a desired effect or mood. Lighting is required when solid side walls are used. (unless you are doing a haunted house…)
What is included with the tent rental?

Our prices include setup and tear down on all of our tent, table, chair rentals. Most companies charge extra. Delivery/Pickup charges are NOT included and are based on the distance to the delivery location.

When will you setup for our party?

We setup the day before your event and take down the next business day. For example if you event was on Saturday, we would setup Friday and tear down on Monday. Don’t take the chance of the tent still going up while the guests are arriving which leaves no time for the you, the caterer or band to set up the area prior to guest arrival.

Is the company insured?

We carry a 3 million dollar liability policy should any of our equipment cause damage or injure someone.

What is the history of party tents?

Party Tents have not changed much through history. Wikipedia has the definition as: A party tent is a temporary shelter consisting of fabric or other materials draped over or attached to poles and supporting rope. First used as portable homesteads by nomadic people, tents are now more often used for recreational camping and temporary special events.

When we say tents haven’t changed much, we mean fundamentally there is still fabric being stretched to provide shelter. The tents we rent in Chicago and throughout the country now come in a variety of types of party tents including pole tents, frame tents and clear span structures the basic idea remains the same. Imagine 100’s of years ago a special event like a grand wedding was taking place in the town and no building was big enough to hold the guests. The solution was “Tents”!

When you look back to old movies you see tents used in old rodeos, by Indians and of course the circus. What would a circus be without the atmosphere of the Big Top? Elephants still assist the workers in putting up the large center poles of the Big Tops all over the world. Where will tents be in the next 100 years? Probably not much different is our guess, just doing their thing: providing shelter from the elements while the guests inside enjoy the gala.

What if I do not know where my utility lines are?

You are required by law to contact JULIE at least 48 business hours prior to installing the tent. JULIE, Inc. will notify local utility companies who will send a locator to mark their underground facilities using paint and/or flags. Once marked, you will know the approximate location of buried utility lines and can install your tent safely. If we are installing the tent we will contact JULIE, but we also need to give them 48 business hours to do the utility locates on your property. The call to JULIE and the services are free. Dial 811 or 800-892-0123.

What type of seating should I use?

Wedding or Garden Party
The typical wedding or garden party under a tent will require space for guests to be seated at round tables, as well as space for buffet, head tables, bars and dance floor. Although every party has unique requirements, the general rule for this type of party is to allow 18 square feet per guest.

Cocktail Parties
Since there isn’t the need for as much furniture at a cocktail party, minimal seating, smaller food stations, etc.) the space allowance can be reduced to 10-12 square feet per guest.

Ceremony or Row Seating
For wedding ceremonies or public assemblies, one must allow for the chairs, space between the rows, aisles, and space required for the podium and/or stage. The suggested allowance is 8 square feet per person.

Please remember no two functions are alike. Each event deserves to be looked at individually. Be sure to check with the caterer or band for any special needs.

One 5′ Round table with 8 to 10 chairs, consumes 100 sq. ft.

  • 5′ Round table seats 8 comfortably
  • 6′ Round table seats 10 comfortably
  • 6′ Rectangle table seats 6 to 8
  • 8′ Rectangle table seats 8 to 10
How big of tent do I need?

This chart will give you a guide to how many people fit under a tent with 3 different seating arrangements. The first arrangement is a Formal Sit Down arrangement that utilizes round tables. The round tables are typically used for weddings and black tie events. It is not uncommon for casual events to use round tables since round tables allow eye contact with every person sitting at the table. The second arrangement is the Cafeteria Style arrangement that utilizes rectangle tables. The rectangle tables are 8 feet or 6 feet in length.

Frame Tent Size Square Footage Formal Sit Down Round Tables Cafeteria Style Buffet Tables Cathedral Seating Stand Up Cocktail
15′ x 15′ 225 24 24-32 50 40
20′ x 20′ 400 32-40 32-40 50 60
20′ x 30′ 600 48-60 64-80 75 80
20′ x 40′ 800 64-80 96-120 100 100
20′ x 50′ 1000 80-100   125 125
20′ x 60′ 1200 96-120   150 150
30′ x 30′ 900 72-90 112- 130 110 110
30′ x 40′ 1200 96-120 96-120 150 150
30′ x 50′ 1500 120-150 120-150 185 185-200
30′ x 60′ 1800 144-180 144-180 225 225-275
30′ x 70′ 2100 168-210   260 260-300
30′ x 80′ 2400 192-240   300 300-350
30′ x 90′ 2700 216-270   335 335-400
30′ x 100′ 3000 240-300   375 375-425